Our Service
Our service
Our team will work with you to understand your business and your needs to deliver personalised solutions, tailored to your individual needs.
We will meet with you to discuss your needs and then design your research strategy, the project, the survey, and the collection of data.
We will analyse the data using academic knowledge, methods, and tools.
We will then transform the results into insightful reports that include conclusions and recommendations.
The final stage of the service includes the dissemination of findings in easy-to-read summaries, charts, tables, and infographics.
Old and new data
Some organisations receive vast amounts of linguistic data almost every day.
It’s easy to get overwhelmed with the amount of raw data received, especially if they don’t have experienced and qualified people who can transform raw data into actionable insights.
With the right tools and knowledge, linguistic data can be a real game-changer for your organisation.
Analysing ‘old’ or ‘In the drawer’ data
Bring your forgotten, unwanted, dusty data out of that dark corner.
You might be surprised to find out that you already have valuable insight hidden in that dark drawer or a forgotten folder in your computer.
We will:
- take your dusty data,
- clean them up,
- use our expertise in linguistic analysis,
- shine light on the interesting parts that show what works well, what doesn’t, and what your customers think you can do to improve your products or services.
Collecting and analysing ‘new’ data
All this time, you were not aware of the benefits of feedback analysis.
Collecting linguistic data never even crossed your mind, or your team was avoiding including open-ended questions in your surveys.
We’re here to change this perception.
We’ll help you create new surveys that include open-ended questions (or are entirely based on them), create small or large-scale research projects, do our analytical magic, and provide insight that will help you grow.
What are the benefits? What will you gain?
We work closely with our clients to offer expert support to design and deliver impact evaluations based on customer or participant feedback.
To do this, we use engaging ways to capture the voices of people and stakeholders. We analyse data using a variety of qualitative and quantitative methods to create a synergy that highlights each company’s/programme’s outcomes and (social) impact.
We aim to:
- Help organisations find the best way to design their research ideas, collect data, and translate small and large datasets into powerful evidence.
- Help organisations understand the effectiveness of their programmes and showcase their (social) impact.
- Create evidence-based insight that will influence the improvement of services or products.
- Help strategic teams take meaningful action.
- Create insight that will help organisations engage in collaborative and learning-oriented activities.
- Help third-sector organisations change people’s lives
- Ensure customer feedback analysis is accurate and inspires people to take action
- Present actual data in easy-to-understand ways.